Skip to main content

Testimonials

EXCELENT CUSTOMER SERVICE

What Our Customers Say

We are very proud of our hard working team. Our staff participates in continual training and education to provide you with the newest technologies and best practices in the Plumbing, Heating & Air Conditioning fields.

Our customers matter. Every repair, service, or installation we do is our best. Customer statisfaction is key and we treat ours like family. 

Customer Testimonials
M.S. Willowbrook

Installed a high efficiency water heater. Jeff was good at explaining the benefits of the 25 gallon Bradford White water heater and it is suitable to our needs.

F.H. Lombard

Installed polished brass pop up in sink. Our friend referred us to you. Carmen was very helpful in helping us decide what was the best way to handle the repair job.

Alex F.

When our basement pipes were making a disturbing rumble we called Robert Bair. Quickly received an after hours call back from Adam who helped diagnose our situation and figure out a fix for the night. When he came out the next day he was very helpful, professional, and respectful. My wife is so happy with the service and fix, we will be using Robert Bair for all of our plumbing heating and air needs!

Chuck F.

Repairs were completed professionally and efficiently, within the promised timeframe. Both repairmen were very courteous. I was impressed with the steps they took to keep my house clean during the project.

Mahnaz S.

We had our furnace serviced just because we’d never done it before and thought maybe we should? Our technician was very nice, happily answered all my questions, and was very knowledgable on the functions of the furnace and was very easy to understand. Will totally recommend Bair!

Tyler H.

After a recent incident with our garbage disposal and kitchen sink, Jim was great at diagnosing our problem, walking us through potential solutions, and completing all required work diligently and accurately.  He made sure we understood the issue and how to prevent in the future as well.  Excellent customer service and knowledgeable craftsman!  Doesn't rest until the job is done right.

Wanita L.

After reviewing our Best of 2018 services for Southwest Suburbs, I chose Robert Blair to fix our reoccurring clog in the kitchen sink.  This was the 3rd time to fix this problem.  I was very impressed with Eric, our technician. He was very diligent and would not stop until the issue was resolved.  He located the clog, opened it up , and pulled out all the debris that was causing the problem....which was quite a task. I definitely recommend Robert Blair for your plumbing issues.

 

Corrine N.

I called for service on my water heater and within an hour and a half the service techs were at my house. They spent over 40 minutes here making sure everything was working right and gave me tips on how to prolong the life of our water heaters. They were courteous, polite, thorough and knowledgeable.

Alice J.

We had a sewer backup during cold weather and over a holiday. When I called for help, I was told someone could come the following day which was fine with so many people having problems with the cold weather. A plumber, Joe, and apprentice, Jack, showed up on time and explained what they would do and the cost if they do not find further issues.  They were both very nice, personable and professional.  They fixed it fine and cleaned up after themselves.   I would call them again (but hope I don't have to).

April C.

I had an emergency plumbing issue and called Robert Bair plumbing to have it fixed. Grant was the person who answered the call. I found him to be personable, extremely professional, knowledgeable and persistent in discovering the exact plumbing application necessary to fix the problem. I would highly recommend him to any person who would ask about this service call and Grant in particular.

Joan F.

The services of robert Bair plumbing,heating and air are superior. The people are prompt and come to handle problems right away.  I had a furnace and air condtioner installed by the company. They worked all day until the job was completed. I would recommend them to anyone who needs work.  they are knowledgeable and professional.

B D. Westmont

Sump Pump running all night. Technician did excellent job of explaining & how he would solve it…plus options of new sump pumps. Compared his communications skills to superior school teacher!

Marylee L.

The guys were great!  I needed to have a bathtub faucet fixed and the valves replaced under the kitchen sink as well as installing this lovely faucet!  They were fast, clean and knowledgeable.  I have been a Bair customer now for quite a few years. Not only for plumbing, but for my new  water softener and furnace and air conditioner too.  Fair pricing, great service and nice office staff to work with too!  Thanks!

Marilyn Z.

When our hot water stopped we called and had someone to help within a few hours. Grant was efficient and helpful by explaining the state of our water heater. No idea how prices compare, but we had great service.

Edward P.

We have been using Robert Bair Services for our heating, Air Conditioning and plumbing needs over 15 yrs. Always professional and courteous, dedicated workers.

Troy S.

I've worked with both Steve and Grant for A/C and plumbing.  Both have been great to work with and everything has gone well.  Will continue to use them in the future.

Paula H.

The service and price was great! Tony was our serviceman and he was beyond helpful and informative. We would highly recommend them for heating or cooling services.

J.K. Indian Head Park

Carol & Dorothy were very helpful & polite. Saw truck in the parking area – you did work for my next door neighbor. We need more types like Tony in this world

Mia A.

I'll always use your company.  Everytime we have an issue your staff are  very effective and polite.  As new homeowners, I appreciate knowing that your staff will help us get up to speed on the issue and correct any problems in a timely manner.

Ty S.

We've been using Robert Bair Services for nearly 10 years. Plumbing, heating, sumps, etc. Most professional services company I have ever dealt with. They can look you in the eye, tell you what is going on, and get the work done in excellent fashion.

Have Feedback for Us?

Every situation is different, but we vow to work in a professional, timely manner for all our customers. We know our businness will be satisfactory. Call us at (630) 964-1700 or use our online form to scheudle your next needed service.  

Take Our Survey

Get $30 off your next service call when you complete our survey!

LET'S START